Returns, refund and exchange policies of MNV Collections


Thank you for shopping at MNV Collections.

If you are not entirely satisfied with your purchase, we're here to help. 


  • You have 2 calendar days to return an item from the date you received it.
  • Returns will be offered only if there is a manufacturing defect in the product and not on the accessories. Please read return & refund policy in product description.  
  • To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. Opened and used products will not be eligible for return or refund. 
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.


  • Once we receive your item, we will inspect it and notify you that we have received your returned product.
  • We will notify you on the status of your refund after inspecting the item. Tampered and damaged products will not be eligible for refunds. 
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.


  • If you wish to exchange a product, please contact us at
  • You can send the product back to us though courier or hand deliver in person (only in Mumbai).
  • If you choose to courier it across, the shipping cost will be borne by the customer.
  • Once we inspect the purchased product, we will check its condition and give you an estimated value. 
  • You can choose to exchange it for another product at a mutually agreed price. 


  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.